Key Facts

Five-Year Summary1)

SAP Group

(€ millions, unless otherwise stated)

20122011201020092008
Revenue and income   
Software and cloud subscriptions (IFRS)4,9284,1253,4242,7353,728
Non-IFRS adjustments730000
Software and cloud subscriptions (non-IFRS)5,0014,1253,4242,7353,728
Software and software-related service revenue (IFRS)13,16511,3199,7948,1988,466
Non-IFRS adjustments81277411157
Software and software-related service revenue (non-IFRS)13,24611,3469,8688,2098,623
Total revenue (IFRS)16,22314,23312,46410,67211,575
Non-IFRS adjustments81277411157
Total revenue (non-IFRS)16,30414,26012,53810,68311,732
% product revenue8180797773
Operating profit (IFRS)4,0654,8812,5912,5882,701
Non-IFRS adjustments1,148–1711,357339600
Operating profit (non-IFRS)5,2144,7103,9472,9273,301
Operating margin in % (IFRS)2534212423
Operating margin in % (non-IFRS)3233322728
Operating margin in % (non-IFRS at constant currency)32333128n.a.
Share-based payments52268585463
Restructuring costs2) 84–319860
Acquisition-related charges537448300271297
Financial income, net–68–38–67–80–50
Profit before tax3,8244,7682,3382,4352,624
Profit sales ratio (profit before tax as a percentage of total revenue)2433192323
Return on equity (net income as a percentage of average equity)2131202227
Income tax expense–1,000–1,329–525–685–776
Profit after tax2,8233,4391,8131,7501,848
 
Liquidity and cash flow
Net cash flows from operating activities3,8223,7752,9223,0192,158
Net cash flows from investing activities–5,964–1,226–3,994–299–3,766
Net cash flows from financing activities–194–1,1762,520–2,1701,281
Free cash flow3,2813,3302,5882,7941,819
Cash and cash equivalents2,4774,9653,5181,8841,280
Short-term investments1563610400382
Group liquidity (cash and cash equivalents/short-term investments/restricted cash)2,4925,6013,5282,2841,662
Financial liabilities (due to banks, private placements, bonds)4,9943,9654,3787032,321
Net liquidity–2,5021,636–8501,581–659
Days’ sales outstanding (DSO) in days5960657971
 
Assets and equity
Trade and other receivables 4,0053,5773,1772,5983,219
Total current assets6,9989,6697,1435,2555,571
Total non-current assets19,83613,55813,6968,1198,329
Total current liabilities (including deferred income)6,6416,2665,1533,4165,824
Total non-current liabilities (including deferred income)6,0234,2545,8621,467905
Total equity (including non-controlling interests)14,17112,7079,8248,4917,171
Total assets26,83523,22720,84113,37413,900
Equity ratio (total equity as a percentage of the total assets)5355476352
Debt ratio (total liabilities as a percentage of total assets)4745533748
Investment in intangible assets or property, plant, and equipment (including capitalizations due to acquisitions)6,9416575,5022994,898
Depreciation and amortization863724534499539
 
Employees3) and personnel expenses
Number of employees at year-end in full-time equivalents (FTEs)64,42255,76553,51347,58451,544
Number of employees, annual average in full-time equivalents (FTEs)61,13454,34649,97048,47151,638
Women in %3030302929
Personnel expenses7,2625,8845,2614,9634,894
Personnel expenses – excluding share-based payments6,7405,8165,2034,9094,831
Personnel expenses per employee – excluding share-based payments in € thousands11010710410194
 
Research and development expenses
Research and development expenses2,2531,9391,7291,5911,627
As a percentage of total revenue1414141514
As a percentage of total operating expenses1921182018
Number of employees in R & D at year-end 3) in full-time equivalents (FTEs) 18,01215,86115,88414,81315,547
 
Financial performance measures
Shares outstanding at year-end in millions1,2291,2281,2271,2261,226
Weighted average shares, basic in millions1,1921,1891,1881,1881,190
Earnings per share in €2.372.891.521.471.55
Weighted average shares, diluted in millions1,1931,1901,1891,1891,191
Earnings per share, diluted in €2.372.891.521.471.55
Dividend per common share in € 4) 0.851.100.600.500.50
Dividend distributions 4) 1,0131,310713594594
Dividend distributions as a percentage of net income 4) 3638393432
Stock prices at year-end – common share in € 60.6940.8538.1033.0025.24
Stock prices – common share – peak in €61.4345.9038.4035.2639.93
Stock prices – common share – lowest in €41.4534.2631.1225.0123.45
Market capitalization in € billions74.750.246.740.530.9
Return on SAP common shares 1-year investment period in % 5) 52.108.7017.0032.90–27.90
Return on SAP common shares 5-year investment period in % 5) 13.101.701.201.30–4.40
Return on SAP common shares 10-year investment period in % 5) 13.802.203.20–1.20–1.10
 
Non-financial key performance indicators
Carbon emissions in kilotons485490455480560
Total energy consumption in GWh860860845860870
Data center energy in KWh per FTE2,5982,8242,7463,0013,146
Women managing managers in % 6) 7)14.513.513.714.714.6
Women managing teams in % 6) 7)21.120.519.619.119.9
Total female managers in % 7)19.418.717.817.618.1
Employee engagement in %79776869n.a. 9)
Employee retention in %9493939492
Net Promoter Score 8)8.9n.a.n.a.n.a.n.a.
1) Amounts for 2008 to 2012 according to IFRS, unless otherwise stated
2) Includes € – 5 million (2010) and €4 million (2009) acquisition-related charges
3) Based on full-time equivalents
4) 2012 numbers are based on the proposed dividend for 2012 and on 2012 closing level of treasury stock.
5) Assuming all dividends are reinvested
6) Relates to different levels of management position
7) Numbers based upon year-end; prior-year numbers were adjusted.
8) In 2012, we adopted a new methodology for measuring customer loyalty: the Net Promoter Score (NPS).
Therefore, there are no comparative values for the NPS for the years prior to 2012.
9) In 2008, SAP did not execute an employee survey